Wait, what? – Tips to be a better listener
Communication isn’t just talking or sending messages. Authentic communication requires reception by the reader or listener, and that’s usually a two-way street. Learning to communicate more effectively requires learning to be a present listener and to speak when it’s productive to speak. Understand the purpose of the conversation and stick to that purpose.
Objectives:
- Engage in more effective listening to gain insight, perspective, and knowledge.
- Understand your reason for participating in the conversation to make it more productive.
- Learn the WAIT method of listening and speaking.
Course Features: Audio Narration;Video;Job Aids and Reference Materials
Duration: 5 minutes
Keywords: communication, listening, relationship building
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Wait, what? – Tips to be a better listener
Wait, what? – Tips to be a better listener
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