Call me – How to level up your phone skills
Last Updated 06/2021
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
5 mins! Run Time
5 mins! Run Time
Made for for
Employees
only
Employees
only
No Certificate
Provided
Provided
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Prepare before your calls to prevent distractions and hindrances.
Communicate clearly and use the opportunity to connect with your caller or receiver.
Perfect the timing and structure of your calls for everyone's benefit.
Key Words
Description
Even today, a phone call is still an excellent tool for communication. Being able to hear a person’s voice enables the conveyance of emotion and intonation. It’s important to keep your phone skills fresh so you can take full advantage when a phone call is in order. Make sure you’re ready to listen and communicate effectively, so you don’t have to follow up on all your calls with clarification.
Objectives:
- Prepare before your calls to prevent distractions and hindrances.
- Communicate clearly and use the opportunity to connect with your caller or receiver.
- Perfect the timing and structure of your calls for everyone's benefit.
Course Features: Audio Narration;Video;Job Aids and Reference Materials
Duration: 5 minutes
System Requirements
Chrome; Microsoft Edge; Firefox; Internet Explorer 9; Internet Explorer 10; Internet Explorer 11; Safari
Call me – How to level up your phone skills
Call me – How to level up your phone skills
Frequently Asked Questions
This course is designed for employees who need to complete Call me – How to level up your phone skills training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 5 minutes to complete and can be paused and resumed at any time.
No. This course does not include a certificate of completion.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
