Call me – How to level up your phone skills
Even today, a phone call is still an excellent tool for communication. Being able to hear a person’s voice enables the conveyance of emotion and intonation. It’s important to keep your phone skills fresh so you can take full advantage when a phone call is in order. Make sure you’re ready to listen and communicate effectively, so you don’t have to follow up on all your calls with clarification.
Objectives:
- Prepare before your calls to prevent distractions and hindrances.
- Communicate clearly and use the opportunity to connect with your caller or receiver.
- Perfect the timing and structure of your calls for everyone's benefit.
Course Features: Audio Narration;Video;Job Aids and Reference Materials
Duration: 5 minutes
Keywords: communication, etiquette, telephone skills
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Call me – How to level up your phone skills
Call me – How to level up your phone skills
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