18 Tough Acts of Management: Waiting to Talk is Not Listening Course
5 mins! Run Time
Employees
only
Provided
Friendly
Access
What you'll learn
Key Words
Description
To be a good manager requires many skills, and the most often-cited characteristic of great managers is listening. Many people have trouble listening because it requires turning down the "noise" in one's own head while paying attention to others. This course reviews the steps of active listening and how to focus your attention away from yourself and towards others. You will learn what to say and do when it's your turn to speak. This course also provides a resource to self-assess your listening skills.
Objectives:
- Review the steps of active listening
- Practice ways to focus your attention on others
- Learn what to say and do when it's your turn to speak
Course Features: Audio Narration, Video, Job Aids and Reference Materials
System Requirements
Supported Browsers: Chrome; Microsoft Edge; Firefox; Internet Explorer 9; Internet Explorer 10; Internet Explorer 11; Safari
Mobile Ready: Yes
18 Tough Acts of Management: Waiting to Talk is Not Listening Course
To be a good manager requires many skills, and the most often-cited characteristic of great managers is listening. Many people have trouble listening because it requires turning down the "noise" in one's own head while paying attention to others. This course reviews the steps of active listening and how to focus your attention away from yourself and towards others. You will learn what to say and do when it's your turn to speak. This course also provides a resource to self-assess your listening skills.
Objectives:
- Review the steps of active listening
- Practice ways to focus your attention towards others
- Learn what to say and do when it's your turn to speak
Course Features: Audio Narration, Video, Job Aids and Reference Materials