Effective Communication: Identify Mistakes and How to Fix Them
Last Updated 06/2021
English
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Full Lifetime Access
Finish in
50 mins! Run Time
50 mins! Run Time
Made for for
Employees
and
Supervisors
Employees
and
Supervisors
No Certificate
Provided
Provided
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Evaluate and develop your understanding of how others see you
Align your message and delivery to the goal of your communication
Learn to refine your questions to get the most advantageous responses
Use mistakes to improve workplace relationships and perceptions
Obtain and consider constructive feedback to improve your interactions
Evaluate yourself and your audience with the DISC personality model
Enhance your communications by selecting the appropriate channel for each message
Description
Communication isn’t just about talking or sending messages. Authentic communication requires reception by the reader or listener, and that’s usually a two-way street. Learning to communicate more effectively requires learning to be a present listener and to speak when it’s productive to speak. This course series reviews the purpose of each communication channel available to you and how to align that purpose with a clear delivery.
System Requirements
Chrome; Microsoft Edge; Firefox; Internet Explorer 9; Internet Explorer 10; Internet Explorer 11; Safari
Effective Communication: Identify Mistakes and How to Fix Them
What you see is what you get – Using self-awareness to help build your brand
Wait, what? – Tips to be a better listener
Asking for a friend – How to ask questions that count
What I meant to say was… – How to choose the right words for your audience
Did you get my text? – How to choose the right medium for your message
Call me – How to level up your phone skills
You’re muted – Tips for effective video conference communication
Can I be blunt? – How to use tact when speaking your mind
Mea culpa – How to admit when you’ve made a mistake
Check your email – Tips for sending effective emails
Email is a convenient way to communicate and keep track of your conversations, but some emails are much more effective than others. Consider some of the bad email habits you might have developed over the past ten or twenty years. Correct those habits and optimize your emails to convey your messages more clearly and effectively.
Objectives:
- Craft subject lines that tell your recipients what they're getting and help them stay organized.
- Structure your emails for clarity and avoid losing your reader's interest or wasting their time.
- Use attachments to clean up your emails and avoid having information lost, ignored, or overlooked.
Course Features: Audio Narration;Video;Job Aids and Reference Materials
Duration: 5 minutes
Frequently Asked Questions
This course is designed for employees and supervisors who need to complete Effective Communication: Identify Mistakes and How to Fix Them training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 50 minutes to complete and can be paused and resumed at any time.
No. This course does not include a certificate of completion.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
